First of all, on behalf of the team at Carlingford & Epping Surgery, we would like to wish you a Happy New Year and we hope 2022 brings you good health, peace and abundance of joy.
With the rapid rising number of Covid-19 cases recently, we understand that you may be feeling anxious and unsure about how to manage if you test positive for Covid-19. This email provides some basic information and links to resources from NSW Health Department on the steps to take should you, a family member or a friend of yours be confirmed Covid-19 positive. We hope this information is helpful in assisting you to navigate through this unprecedented time.
Am I a high or low-risk patient?
There are a range of factors that increase the risk of serious illness should you contract Covid-19. Please refer to the link below for more information.
Should I manage my illness at home once I have confirmed Covid-19 positive?
NSW Health website states “If you are under 65 years of age, have had two doses of COVID-19 vaccine, do not suffer from any chronic health conditions and are not pregnant, you can safely manage COVID-19 at home”. Please refer to the fact sheet below for more information.
Please contact NSW Health COVID-19 Care at Home Support Line at 1800 960 933 or one of our clinics at (02) 9871 4444 for Carlingford or (02) 9876 2367 for Epping to speak to one of the doctors if you are pregnant or have chronic conditions.
When can I be released from isolation?
The isolation period is 7 days from the day you test positive for COVID-19. AFTER 7 days, you can leave isolation if you have had no sore throat, runny nose, cough, or breathlessness in the last 24 hours of your isolation period. However, you should avoid visiting high risk settings such as healthcare, aged care, disability care or correctional facilities until more than 10 days and have no symptoms over the last 72 hours. Therefore, if it is less than 10 days from the day you test positive and you have any questions or feel unwell and need to talk to one of our doctors, please call one of our practices at (02) 9871 4444 for Carlingford or (02) 9876 2367 for Epping and DO NOT attend the practice in person. Please refer to the link below for more information.
Who do I keep updated?
For your safety, NSW Heath advises you to appoint a support person during the isolation period. Please nominate a family member or friend, inform them you have Covid-19 and request them to contact you daily at agreed times to obtain an update of your conditions. Please take note this support person is not allowed to visit you in person.
Who do I call if I need assistance when isolating from home?
If you are self-isolating at home, you may call the NSW Health Home Support Line at 1800 960 933 or call one of our clinics at (02) 9871 4444 for Carlingford or (02) 9876 2367 for Epping and ask to speak to one of our doctors. If it is a medical emergency, call 000 immediately and notify the help line you have Covid-19.
In addition to the above resource, here is the link to a useful resource from RACGP (Royal Australian College of General Practitioners).
Please check our website regularly for child vaccination and booster appointments. We encourage you to check our website and book online instead of calling the practice as we are experiencing staffing shortages and a high volume of phone calls. Your cooperation is much appreciation.
Please take care and stay safe.
The Team from Carlingford & Epping Surgery